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Purple Squirrel AI
Purple Squirrel AI

Privacy Policy

Last Updated: January 29, 2025


1. Introduction

Welcome to Purple Squirrel AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered recruiting platform, including our main website at https://www.getpurplesquirrel.com, our application at https://app.getpurplesquirrel.com, and our billing portal at https://billing.getpurplesquirrel.com (collectively, the "Service").


By using our Service, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, company name, phone number, and billing information

  • Candidate Data: Resumes, CVs, contact information, employment history, skills, and qualifications uploaded to our platform

  • Communication Data: Information from emails, chat messages, or other communications with us


2.2 Information Collected Automatically

  • Usage Data: How you interact with our Service, including features used, pages viewed, and time spent

  • Device Information: IP address, browser type, operating system, and device identifiers

  • Cookies and Tracking: We use cookies and similar technologies to track activity and improve user experience


2.3 Voice and Audio Data

  • Call Recordings: When you or candidates use our AI voice assistant features, we record and process voice conversations

  • Voice Biometric Data: Audio characteristics used to improve speech recognition and natural language understanding

  • Call Metadata: Phone numbers, call duration, timestamp, and conversation summaries


2.4 AI-Generated Data

  • Candidate Scores and Rankings: AI-generated assessments, matching scores, and screening results

  • Analysis Reports: Insights and summaries created by our AI systems based on candidate data


3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and Maintain Service: Operate our AI resume screening and voice assistant features

  • Candidate Matching: Analyze resumes and qualifications to match candidates with job requirements

  • AI Training and Improvement: Improve our natural language processing, voice recognition, and matching algorithms

  • Communication: Send service updates, technical notices, and respond to inquiries

  • Customer Support: Troubleshoot issues and provide technical assistance

  • Analytics: Understand usage patterns and improve our Service

  • Legal Compliance: Meet legal obligations and protect our rights


4. How We Share Your Information

We may share your information in the following circumstances:


4.1 Third-Party Service Providers

We work with third-party AI and automation partners (vendors) who help us provide our Service, including:

  • AI processing and natural language understanding services

  • Voice synthesis and conversation AI platforms

  • Cloud hosting and data storage providers

  • Payment processors and billing services

  • Analytics and performance monitoring tools


These partners only access information necessary to perform their functions and are obligated to protect your data.


4.2 ATS and CRM Integrations

If you connect Purple Squirrel AI to your Applicant Tracking System (ATS) or Customer Relationship Management (CRM) platform, we will share candidate data as necessary to synchronize information between systems.


4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


4.4 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.


4.5 With Your Consent

We may share information for other purposes with your explicit consent.


5. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this policy:

  • Account Information: Retained while your account is active and for 90 days after account closure

  • Candidate Data: Retained for 2 years from last activity, unless you request earlier deletion

  • Voice Recordings: Retained for 2 years from the date of recording, unless you request earlier deletion

  • Usage and Analytics Data: Retained for up to 2 years


You may request deletion of your data at any time by contacting us at [email protected].


6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information through your account settings or by contacting us.


6.2 Data Deletion

You have the right to request deletion of your personal information. We will comply with deletion requests except where we must retain data for legal or legitimate business purposes.


6.3 Opt-Out of Communications

You can unsubscribe from marketing emails using the link in our emails or by contacting us.


6.4 Cookie Preferences

You can control cookies through your browser settings, though disabling cookies may affect Service functionality.


6.5 Voice Recording Consent

Candidates interacting with our AI voice assistants will be notified that calls are recorded. You can configure whether to enable call recording features.


7. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest

  • Secure access controls and authentication

  • Regular security assessments and monitoring

  • Employee training on data protection


However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


8. International Data Transfers

Our Service is operated in the United States. If you access our Service from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.


9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.


10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


11. AI and Automated Decision-Making

Our Service uses artificial intelligence to:

  • Screen and rank candidates based on job criteria

  • Conduct automated voice conversations

  • Generate candidate assessments and insights


While AI assists in these processes, final hiring decisions should always involve human judgment. We design our AI systems to reduce bias, but we encourage users to review AI-generated results critically.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.


13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:


Purple Squirrel AI

Email: [email protected]

Address: 3210 Lakeview Dr #31, Sebring, FL 33870 

Phone: 863-332-2851