Last updated: June 2026
By accessing or using the Purple Squirrel AI platform ("Service") at www.getpurplesquirrel.com, you agree to be bound by these Terms of Service. If you are using the Service on behalf of a company, you represent that you have authority to bind that company to these terms. If you do not agree, do not use the Service.
Purple Squirrel AI provides a carrier onboarding and compliance platform for freight brokers. The Service includes carrier document collection, driver identity verification via Stripe Identity, background check and MVR processing via Checkr, electronic carrier agreements, FCRA authorization collection, and carrier portal access management.
To use the Service, you must create an account and provide accurate, complete information. You are responsible for:
Freight brokers using the Service agree to:
Carriers and drivers using the Service agree to:
The Service is billed monthly via ACH bank transfer. Fees are non-refundable except as required by law. By providing your bank account information, you authorize Purple Squirrel AI to initiate monthly ACH debits for the applicable fees. Broker pricing is $35 per active carrier per month. Carrier (owner-operator) plans start at $2,500 per month. Current pricing is always available at www.getpurplesquirrel.com/pricing.
Background checks and MVR reports are ordered only after collecting written authorization from the driver as required by the Fair Credit Reporting Act. Brokers are the "end users" under FCRA and are solely responsible for providing pre-adverse and adverse action notices to drivers when required. Purple Squirrel AI is a platform provider and does not make employment decisions.
The Service integrates with third-party providers including Stripe Identity (identity verification), Checkr (background checks and MVR), Cloudflare (infrastructure and storage), FMCSA (carrier data), and MailChannels (email delivery). Your use of these integrations is also subject to the respective provider's terms and privacy policies. Purple Squirrel AI is not responsible for any acts or omissions of these third parties.
You may not use the Service to:
The Service and all related software, designs, logos, and content are owned by Purple Squirrel AI and protected by applicable intellectual property laws. These terms do not grant you any rights to our intellectual property other than the limited right to use the Service as described here.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PURPLE SQUIRREL AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM.
Either party may terminate these terms at any time. We may suspend or terminate your access immediately if you violate these terms or fail to pay applicable fees. Upon termination, your right to use the Service ends immediately. Sections 7, 10, 11, 12, and 14 survive termination.
These terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property violations.
We may update these terms from time to time. We will notify active account holders of material changes by email. Continued use of the Service after changes constitutes acceptance of the updated terms.
For questions about these terms, contact us at support@getpurplesquirrel.com.